Order, Payment and Shipping Policy


Credit card transactions are made in real time meaning your card will be authorized at the time you place an order. Please contact Sales at (908) 235-1848 for shipping cost and to place your order. We also accept PayPal - please call for details. Due to the high production cost, limited supply and unique nature of our products ALL SALES ARE FINAL once purchased. See policy on damaged goods below.

We also accept non-refundable deposits of 20% in order to reserve a certain item. Balance owed on item must be paid within 14 days of day of deposit or daily warehouse charges may apply.


Your order is primarily shipped by Fedex Ground Parcel service and Bullet Commercial Trucking freight. We may also use any other shipping company as long as the order can be delivered to our customers in a timely fashion. 

The majority of our Tiki Bar/Tiki Stool models are in stock in our US warehouse. Certain other models are stocked in our overseas warehouse. US warehouse stock ships in about 5 to 7 business days while overseas stock ships in 5 to 9 weeks.  Artificial Palm Trees/ Pool In-the-Water Cocktail Tables and most of our other products are usually shipped in 3 to 4 days. Customers will be notified of the delivery schedule of their particular product/ products once the order is placed. We welcome calls prior to order on delivery schedules if the time frames listed are a concern.

All commercial truck freight is for curbside delivery only. If you need a moving service to move the freight into your home or business you will have to pay the extra charge to the trucker.

All damages and defective products have to be reported within three days of delivery.

Damage or Defects

If you have received damaged, defective or incorrectly shipped merchandise, please contact us within three days of receipt of order. To receive credit for damaged goods, a picture must be emailed to endlesssummersun1@yahoo.com or sent to the address above with a request for credit and an explanation. We will review your request and issue a credit if appropriate.


Warranty is 30 days on all bamboo products. Please read our page on how to care for and maintain your bamboo tiki bar, hut, concession stand or stools.

Please check the particular product section for warranty information on non-bamboo products.